Technical Services Manager

Local Canton company providing IT outsourcing services is seeking a talented Technical Services Manager to fill a Permanent position.


• Responsible for enterprise data/voice infrastructure resources, equipment and staff in multiple locations.
• Develop and implement strategic and tactical plans to facilitate corporate growth, cost-efficiency and client technology requirements.
• Identification and investigation of new technologies for potential business applications.
• Leadership of network, system administration, desktop support and (group of 10).
• Ongoing interaction with clients, software development teams, telecom teams and internal customers (management, operation, client service and others).
• Project and change management of technology implementations.
• Day-to-day management of technology vendor relationships.
• Network infrastructure design, architecture, planning and implementation.
• Develop and maintain metrics for technology availability and performance.
• Establish and maintain network user environment and security.
• Develop and implement policies and procedures regarding network hardware and software acquisition, use, support, security and backup.
• Develop and maintain infrastructure documentation.
• Perform issue troubleshooting as required.

Required Skillset:

? Minimum 8 years designing, administering & troubleshooting production systems in a MS Windows 2000/2003 environment of at least 100 servers and 1000 desktops.
? Active Directory, Exchange 2003/2007, SQL 2000/2005 design and administration experience.
? At least 4 years architecting and managing wide-area Ethernet networks using Cisco routers, switches and PIX firewalls.
? Minimum 3 years direct management experience of network engineer, system engineer and desktop support.
? Hand-on experience on VMware and FC SAN storage.
? Experience supporting web technologies (Apache, IIS), working with ISPs, etc.
? Experience working with telecom providers for service provisioning & troubleshooting, knowledge of voice/data T1, T3, ISDN and related technologies.
? Excellent communication, presentation and documentation skills.
? Outstanding project management and organizational skills
? MCSE and CCNP certification.

Desired Skillset:

? PBX and Call center technologies background.
? Voice over IP technology skills
? Software programming skills



Our client is a highly regarded global financial services company based just west of London on the M4 corridor. They are currently undergoing a substantial technology transformation involving large scale architecture redesign. As a result we are now looking for an experienced Solutions Architect to help support a number of major projects and to implement 3rd party application software.

Key Responsibilities of the role are:

* To work collaboratively with business partners, development and infrastructure teams to develop and deliver advanced systems and applications.
* Enable business opportunities and implement the solutions architecture through active participation on designated projects.
* Identify new technologies for current and future application within the client’s ICT estate.
* Provide leadership and direction to the organisation in how to deploy technology to meet business needs effectively (rapidly fulfilling requirements) and efficiently (simplifying and reducing unit costs over time).

Desired Skills and Experience

* 10+ years IT experience with 4+ years as a Solutions Architect
* A genuine passion and interest in technology and software development with a thorough knowledge of web trends, best practices, and new technologies
* Strong development background with an understanding of the full SDLC
* Knowledge of Application interface design and specification
* Strong problem-solving and analytical skills, as well as creativity and the ability to work with abstract concepts to create original ideas and business / technological proposals.
* Experience developing and architecting applications using recognised frameworks; such as TOGAF and Zachman.
* Experience with Oracle, i-series, RPG, IBM WebSphere Application Server/ MQ, Java, Portal technologies, .Net & Salesforce.
* Ability to present and communicate complex technical information clearly within all the levels of stakeholder.
* Excellent design skills, with experience of delivering end-to-end specifications, component and interface descriptions, use-cases, data flow diagrams, UML design etc.
* Candidates must be able to work in a collaborative team environment.
* Be innovative and enjoy working with emerging technology
* Fluent in business English language – written and verbal

Database Administrator


• Responsible for maintaining database servers from an operational perspective.
• Responsible for backups, maintenance, troubleshooting, monitoring, performance testing/enhancements and creation of new databases; database instances.
• Technical expertise must include Database technologies and products (MS SQL 2005/2008 (Standard and Enterprise) and Oracle.
• This person will be expected to execute the assigned database initiatives and projects to ensure timely and accurate implementation in support of the company’s goals and objectives.


? Deep understanding of SQL database design and operation.
? Windows 2000/2003 services in AD environments.
? Experience in backup and recovery scenarios and scripting.
? Strong performance tuning skills (SQL database and EMC SAN).
? Strong knowledge of related database utilities.
? Must understand TCP/IP and common routing topologies.
? 7-10+ years work experience with the primary focus of responsibility involving hands-on technical implementation, management and administration activities.
? Microsoft SQL Server DBA Certification for SQL Server 2005/08
? Experience with SQL and Oracle in a highly available environment.
? Experience in SaaS, or an environment with mission critical applications.
? Production experience in clustering, log shipment, replication & disaster recovery strategies.
? Strong troubleshooting skills in area of log interrogation and problem submission to database vendor
? Able to work in a fast-paced environment and respond well under pressure.
? Networked based SQL Server configuration via OleDB, ODBC is required
? Experience with ER Diagramming/Designing and third party performance/activity/problem notification based monitoring tools is required; email notification setup etc.
? Expert VBscript/Perl scripting knowledge is required along with a working knowledge of the TSQL language
? Experience with integrated Active Directory security with SQL 2005 & 2008 and Oracle.
? Experience in EMC SAN administration and technology.

BI Developer / Analyst

BI Developer / Analyst Required. The BI Developer / Analyst required for a leading financial organisation based in Central London. The role has become available due to unprecedented organic growth within the organisation. The BI Developer Analyst will be working in a fantastic organistion with an array of projects. The BI Developer / Analyst will be reporting to the Head of Strategic Application Development. The BI Developer / Analyst will assist in the development and maintenance of ETL processes to extract data from ‘middle and back office’ systems, creation of custom data extracts and importing data into a dimensional data warehouse.

The BI Developer will work with the business users to assist in defining and developing Business Objects reports from the data warehouse populated with investment and liability data.

Essential Experience SEO

· BusinessObjects Data Integrator (BODI or BODS) ETL development

· Experience of other ETL tools would be considered – Informatica, DataStage, Oracle Warehouse Builder

· Solid Data and dimensional modelling knowledge (Kimball)

· Solid understanding of financial instruments

· Knowledge of BODI / BODS / BOXI upgrade (desirable)

· SQL Server 2005/2008 although other databases will be considered

· Data Warehouse infrastructure knowledge

· Proven experience of providing application support in a user focussed business environment

· Ability to work with the users and data analysts to help define interfaces, data and report requirements

· Exposure to Report and Universe development

· Configuration and management of the BusinessObjects reporting environment

.Net Developer


.Net Developer required for leading Software Solutions provider. With their Global Service Delivery Model they have a prestigious portfolio of integrated services and customers. The ideal Developer will have a passion for software and be excited by new technologies.

This position is very technology focused and will see you exposed to some of the latest Contact Centre technologies! Along with receiving a specific career path.

* Maintain and develop the company’s software in response to the business’s needs.
* Provide accurate estimates for planning purposes and deliver to agreed deadlines.
* Organise and participate in peer reviews.
* Ensure systems architecture and related documentation is maintained at all times.
* Contribute to and adhere to the development team processes, standards, and quality practices.
* Recognise and identifies potential areas where existing policies and procedures could be improved.
* Keep industry domain area skills up to date with current development practices and tools.
* Assure appropriate reliability, scalability, extensibility, security and performance in all development.
* Take ownership of a section of the product, help define product direction and technology used in conjunction with strategy defined by line managers.

Essential Technical Skills/Experience:
* .NET 2.0 – 4.0, C#, ASP.NET
* SQL Server 2005 / 2008
* Web Services
* JavaScript. AJAX and JSON. jQuery
* Silverlight.
* Experience in Agile techniques
* Hands on experience in unit and system testing
* Performance tuning and stress testing of applications

Essential Personal Skills:
* Ability to lead, produce and consult on application designs
* Ability to mentor, peer review and support other team members in their work
* Strong analytical and trouble shooting skills
* Self motivation
* Excellent organisational and time management skills
* Excellent verbal and written communication skills
* Be excited about new technology and its applications

Nice to have skills:
* Contact centre knowledge
* Knowledge of Microsoft Server
* VoIP knowledge

Network Engineer

My client has a role fresh onto the market to join an industry leading Networks Engineer team. Due to the rapid and consistent growth of this market leading company, they are looking to bring a Networks specialist into the team for this reason. When you meet this client you will be blown away with their growth of business in the past 12 months. You will be a technical lead while working on larger business critical projects. This company offers an exceptional salary along with benefits.

You will need the following:
At least 5 years experience as a network engineer.
configuring firewalls and maintaining customer networks and ensuring network security is required.
Strong commercial experience working with various networking equipment (routers and switches), IP protocols (BGP, OSPF, EIGRP), router redundancy, load balancing, VPNs, ISDN, MPLS, Intrusion Detection Systems, Firewalls and Spanning Tree are also required skills.

Essential Experience:

Strong Network Background with excellent troubleshooting skills
Ability to design, install and troubleshoot Cisco Routers, Switches & Firewalls
Fortinet Family
Checkpoint Firewalls
Vmware & Microsoft Hyper V Experience is desirable
Good solid understanding of Microsoft Active Directory and Microsoft Server based operating systems
Design, management and implementation of network Solutions
Design and implementation of secure wireless network infrastructure an advantage.
Extensive experience of TCP/IP, VLANs, routing protocols, DNS, IPSEC, RADIUS and other common network standards.
Investigating and proposing new technologies and standards to improve the security of the clients IT Infrastructure

Non Essential Experience:
Cisco certified to CCNP level a distinct advantage.
Checkpoint CCSE / CCNA certified a distinct advantage.
Fortigate Certification a distinct advantage

Senior User Experience (UX)

Köksrenovering Ystad

We are looking for a Senior User Experience (UX) consultant to join us on a permanent basis at our office in London giving someone the chance to lead on usability projects including user testing, user research, training and interaction design.

You will have exposure to all of our clients and will be well rounded with a minimum of 5 years experience preferably at a leading UX agency.

You will need to understand the whole user-centred design process; from the initial research and testing to creating the wireframes and workflows, and be able to question briefs and suggest innovative methodologies. You will have to be able to work as part of a team and give direction to the more junior UX member, as well as run things on your own when needed.

This is a varied role within a small team and will suit enthusiastic, hardworking person with attention to detail.

Your responsibilities:
*Planning and conducting user research, including methods such as: usability studies, competitive analysis, user surveys, expert reviews and more.
*Leading on all client facing research including stakeholder interviews, kick off meetings, ethnographic studies, user interviews, focus groups and more.
*Creating presentations and reports, personas, user journeys, wireframes, sitemaps, content audits and style guides.
*Running training courses for our UX and Mobile UX courses.
*Technical testing such as accessibility testing against the Web Content Accessibility Guidelines (WCAG) 1.0 and 2.0.
*Transferring knowledge to junior team members.
*Attending UX events in the industry and being a presence and ambassador for the company.
*Implementing best practices and improving existing report writing and documentation.
*Running surveys and designing remote unmoderated user research with tools such as UserZoom.
*Directly input into the sales process writing methodologies and estimating time at the proposal stage.
*Writing at least one UX related article each month demonstrating best practice for the web site.
Your qualifications and experience:
*Ideally you must hold a degree in Cognitive, Experimental or Industrial Psychology, Interaction Design, Human Factors or Human Computer Interaction, or demonstrate the relevant commercial experience.
*An available portfolio or samples of work demonstrating great user-centered design solutions.
*Prototyping skills (e.g. Visio, Axure, Balsamiq) are highly desired and examples will be required in your interview.
*You are expected to have excellent verbal and written communications skills.
*Experience with Office applications (e.g. MS Word, MS Excel and MS PowerPoint, MS Project, MS Outlook) and the Internet are required.
*You must have the legal right to live and work in the United Kingdom.

Operating System and Application Support Analyst

I am currently seeking an Application Support Analyst, working for a leading houseing provider, they will be responsible for supporting and administering the IT Infrastructure for Affinity Sutton to enable the Group and its operating companies to achieve their business objectives. The main activities of the role are to ensure that the Group’s Operating Systems and Applications are maintained, operated and supported to an appropriate standard, also, all operational issues that arise within the teams’ responsibilities are responded to and resolved within the service promise timescales.

Experience and Skills:

- Intermediate-Advanced Powershell\VB scripting experience
- Knowledge and understanding of supporting a windows 2003/2008 r2 environment
- Knowledge and understanding of supporting an Exchange 2007/2010 environment
- Proven experience of supporting a large multi user base environment.
- Excellent communication skills
- Experience of working in a virtualized environment
- Experience of documenting IT Processes and procedures
- Strong Customer Service skills
- Strong verbal and written communication skills.
- Ability to interact with all levels of an organization in a professional, diplomatic, and tactful manner.

Desirable Qualifications

- Microsoft MCSE 2003 and/or MCITP 2008
- Microsoft Exchange 2007 MCITP
- Microsoft Exchange 2010 MCITP
- Citrix PS4 and/or XenApp 6 CCA
- ITIL v3 Foundation
- Good standard of education including GCSE or higher in Maths and English.

Business Inteligence Developer


Our Client, a leading Media company is looking for an experienced Business Intelligence Developer to be based in its office in South West London.
The suitable candidate will understand and analyse requirements and develop BI solutions using Microsoft Business Intelligence tools and underlying technologies like SSIS, SSRS, SSAS, Excel Services and Performance point
Responsibilities include:
1. Work with business analysts, business users and other stakeholders to understand business processes, gather and document project requirements and translate them into functional and non-functional specifications for BI solutions.
2. Develop reports through Reporting Services (SSRS) and Performance Point Dashboards from a variety of data sources including Analysis Services Cubes and relational databases.
3. Utilise Analysis Services (SSAS) to design multi-dimensional models, including the construction of Data View, Dimensions, and Cubes while adhering to enforced best practice development methodologies.
4. Create ad-hoc queries and reports as requested and provide on-going analytical support for these requests. Convert existing reporting tools to a standardised reporting infrastructure using SQL and Microsoft products.
5. Identify project risks and impediments, notify management, and proactively work with other members of the team to complete assigned tasks as defined by project scope, timelines, and budgets.
6. Determine testing needed to assure the functionality and integrity of reporting solutions, create test plans, and evaluate testing results taking corrective action as necessary.
7. Identify data quality issues and support the data governance initiative by participating in necessary activities including data profiling.
8. Participate in evaluating and analysing utilities and tools offered by BI applications/tools vendors.
9. Prepare technical documentation.

The candidate must have the following skills:
·Experience building business Intelligence solutions (OLAP databases, reports, dashboards, scorecards) using Microsoft Business Intelligence technology stack SSIS, SSRS, SSAS, PPDD and MDX in a data warehousing environment.
·Hands-on experience with MS SQL Server 2008.
·Knowledge of and OLAP/MOLAP technologies and dimensional modelling, including applicability to various reporting problems.
·Experience in building cubes and programming complex SQL queries and stored procedures.
·Experience with SharePoint BI implementation and development.
·Ability to perform detailed data analysis (i.e. determine the structure, content, and quality of the data through examination of source systems and data samples).

Internal Sales Representative

The Internal Sales Representative (ISR) is responsible for all multi-user sales activities in assigned market segments (Corporate, Government, and Education) in order to achieve the sales forecast and strategy set forth by the Sales Manager.
This presents a great opportunity to join a rapidly expanding company that has a superb offering. The territory to be covered is Scandinavia so the successful candidate must have Danish, Norwegian or Swedish fluency.


* Present and sell company products and services to current and potential clients across the Scandinavian territory.
* Follow up on new leads and referrals resulting from field activity.
* Prepare presentations, proposals and sales contracts.
* Establish and maintain current client and potential client relationships.
* Prepare paperwork to activate and maintain contract services.
* Identify and resolve client concerns.
* Prepare a variety of status reports, including activity, closings, follow-up, and adherence to goals.
* Communicate new product and service opportunities, special developments, information, or feedback gathered through field activity to appropriate company staff.
* Other duties as assigned.

* Successful history of significantly overachieving against sales target in a phone based environment, preferably with a subscription based offering.
* Experience of selling an intangible product such as research / training a distinct advantage.
* Self-starter who takes initiative and has staying power.
* Ability and desire to work in an Renovera badrum kök Kristianstad entrepreneurial, informal environment.
* Flexible and able to shift needs with the demands of the business.
* Excellent listening, presentation and negotiation skills.
* Ability to foresee trends and react quickly.
* Demonstrate the ability to anticipate and solve practical problems or resolve issues.
Fluency in Danish, Norwegian or Swedish is required.